+90 (850) 309 09 94 daze@dazetarim.com
Warranty and Service

Warranty Period and Process

DJI Agriculture and FJDynamics products sold by Daze Tarım are covered by the manufacturer warranty and distributor support. As the warranty period varies by product and component, please contact us to learn the warranty details for your product.

Get Warranty InformationService Request
Warranty Period

The Warranty Period Depends on the Product

For DJI and FJDynamics products, the warranty period differs by product model and by component, such as the drone body, battery, remote controller, charging equipment or consumables. That is why we do not state a single period; please contact us for the exact warranty period of your product.

By Product and Component

Each product and component is subject to its own warranty period set by the manufacturer.

Starts on the Invoice Date

The warranty period starts on the product's invoice date.

The Warranty Certificate Applies

The warranty terms and periods for your product are stated in its warranty certificate.

Ask Us

Send us your product model and invoice, and we will check your warranty status for you.

Warranty Coverage

Covered by the warranty

  • Faults caused by manufacturing defects.

Not covered by the warranty

  • Misuse, impact, drops or improper use.
  • Tampering or repairs by unauthorised persons.
  • Faults caused by not following the manufacturer's instructions.
  • External factors such as natural disasters, fire or flooding.

Whether a fault is covered by the warranty is determined after diagnosis at the authorised service centre.

Service Process

  1. Contact us: Send your product model, the fault and your invoice details through our contact channels or the Solution Center.
  2. Send the product to service: For faults under warranty, the product is sent to our authorised service centre.
  3. Diagnosis: The product is inspected and it is determined whether the fault is covered by the warranty.
  4. Repair: The repair time depends on the type of fault; we keep you informed throughout.

Having your invoice and the product's warranty certificate ready before you apply speeds up the process.

Find Out Your Product's Warranty Period

Contact us for information on the warranty period and coverage, or to create a service request.

Contact UsSolution Center