Technical Support
Reach our expert team directly for installation, operation and troubleshooting.
After-Sales Support
Solution Center
We provide technical support, service and maintenance, pre-delivery training and consulting under one roof. We stay with you after the sale so you get the most out of your DJI Agriculture and FJDynamics products.
Our Services
With You Throughout Your Product's Life Cycle
From product selection to delivery, and from daily use to maintenance and repair, our expert team supports you at every stage.
Service and Maintenance
Scheduled maintenance, repairs and genuine spare parts support.
Pre-Delivery Training
Your drone is handed over together with hands-on training for your operator.
DetailsConsulting
Professional consulting to choose the product and solution that fit your needs.
How Your Support Request Proceeds
- Send your request: Tell us your product model and what you need by phone, WhatsApp, email or the contact form.
- Routed to the right team: Your request is forwarded to the relevant expert team as soon as possible.
- Resolution: Operation and installation questions are answered remotely; when service is required, your product is sent to our authorised service centre.
- Warranty review and repair: The fault is diagnosed, warranty coverage is reviewed and you are kept informed throughout the repair.
Having your invoice and the product's warranty certificate ready for service requests speeds up the process.
Quick Access
Find What You Need Right Away
Warranty Period and Process
Warranty coverage, exclusions and the service process.
DetailsSpare Parts Store
Browse and order genuine spare parts.
DetailsDealers and Service Points
Find your nearest authorised dealer and service point.
DetailsFrequently Asked Questions
Common questions about products, payment, warranty and service.
DetailsNeed Support?
Our expert team is ready for your technical support, service and spare parts requests.