+90 (850) 309 09 94 daze@dazetarim.com

Frequently Asked Questions

The most common questions and their answers

Products and Brands

Which brands are you the official distributor of?

Daze Tarım is the official distributor in Türkiye of DJI Agriculture spraying, seeding and spreading drones and FJDynamics auto-steering, RTK and precision farming systems. Our range also includes LOVOL combine harvesters.

Browse products
How do I choose the right product for my needs?

Our expert team offers free product and solution consulting based on your field size, crop pattern and intended use. You can also compare models side by side by their technical specifications.

Compare products

Quotes and Payment

How can I get a quote?

Fill in the Request a Quote form or reach us by phone or WhatsApp. Our expert team will contact you as soon as possible. Submitting the form does not create a sales contract or any payment obligation.

Request a quote
What payment options are available?

We accept bank transfer (EFT), credit card in a single payment or instalments (subject to bank campaigns), and invoiced corporate sales for companies. For bank transfers, our account details are shared after the order is confirmed.

Payment options
Can I buy with leasing or an agricultural loan?

Yes. We provide leasing and agricultural loan consulting for farming drones and high-value systems. When you request a quote, we review the options that suit you together.

Can I return a product?

You can exercise your right of withdrawal by written notice within 14 days of receiving the product. The right does not apply to used, damaged or incompletely packaged products, or to products made to personal specifications. Approved refunds are paid within 14 business days.

Cancellation, returns and exchanges

Warranty and Service

What is the warranty period for the products?

For DJI and FJDynamics products, the warranty period differs by product model and component (such as the drone body, battery, remote controller or consumables). Please contact us to learn the warranty period for your product. The warranty starts on the invoice date; details are in the product's warranty certificate.

Warranty terms
What is not covered by the warranty?

Faults caused by misuse, impact or drops, tampering or repairs by unauthorised persons, failure to follow the manufacturer's instructions, and external factors such as natural disasters are not covered. Faults caused by manufacturing defects are covered.

Do you provide technical service and maintenance?

Yes. Through our Gönen/Balıkesir headquarters and authorised service network we provide installation, scheduled maintenance, repairs and technical support. For faults under warranty, the product is sent to our authorised service centre.

Solution Center
Where can I get spare parts?

You can browse and order genuine spare parts from our spare parts store. If you cannot find the part you need, our team will help you source it.

Spare parts store

Training and Dealership

Do you provide operator training?

Yes. The DJI Agriculture drones we sell are handed over together with comprehensive, hands-on training for your operator before delivery. The training covers the drone's key features, operational use and hands-on practice, field applications, and safety and regulations.

Drone Training
Where is your nearest dealer or service point?

You can list our authorised dealers and service points across Türkiye by province and find their contact details.

Dealers and service points
Can I apply to become a dealer?

Yes, we are expanding our dealer network across Türkiye. Just fill in the dealership application form; our team will review your application and get in touch.

Dealership application

Couldn't find an answer?

Our expert team is ready to answer all your questions.